HRMS Security Administration has converted to a centralized model. All of security administration is now performed by the HRMS Central Security Team at the Department of Enterprise Services (DES).
To request HRMS security actions for both professional HRMS users and state employees using Employee Self Service (ESS), use the following business processes:
| HRMS Central Security Business Process Documents and Form |
Format
|
Last Updated |
| Professional User Access Request |
PDF
|
|
06/22/12 |
| Professional User Access Request Form |
WORD
|
|
03/01/12 |
| Professional User Support and Password Reset |
PDF
|
|
06/22/12 |
| Professional Access -- Emergency Request |
PDF
|
|
06/22/12 |
| Name Change Request |
PDF
|
|
06/22/12 |
| ESS Password Reset |
PDF
|
|
06/22/12 |
| ESS Support |
PDF
|
|
06/22/12 |
| HRMS and ESS Password Standards |
WORD
|
|
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| New Employee ESS Passwords |
WORD
|
|
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Agency Security Functions
- Security Contact Authorizer -- an agency employee assigned to make changes to the agency contact list.
- Security Requestor -- an agency employee authorized by the Security Contact Authorizer to submit HRMS Professional User Access forms or other security-related requests
- ESS Distribution -- an agency employee authorized by the Security Contact Authorizer to receive the new Employee Self Service (ESS) user ID and password information from DES and distribute to agency employees
- Security Reporter -- an agency employee who has the Security Reporting role assigned in HRMS which allows them to run security related reports. Security Reporter is able to view all professional users in their agency, review professional user accounts, review login date information and other reports.
Professional Users
Using the HRMS Role Definition Handbook PDF - WORD (Last Updated 10/23/2012)
The role Definition Handbook provides information about how the different HRMS Roles relate to an HRMS Professional user's access to system data and transactions. The roles also relates directly to the required training curriculum.
Please familiarize yourself with the content of this handbook before requesting professional access. This will ensure that the user will have the appropriate roles to perform their job.
HRMS Professional Access Request Process
Agencies follow the HRMS professional access request process when
- Roles need to be added to a position
- Roles need to be removed from a position
- A new professional user needs to be set up in HRMS
- Professional access needs to be removed prior to an employee's transfer or separation action
To complete any of these actions, agencies need to complete an HRMS Professional Access Request form and send it to the DES Service Center. Only approved Agency Security Requestors can submit these requests to the DES Service Center.
Password Reset, Support and Troubleshooting
For these services, contact the
DES Service Center and provide the following information:
- User ID (Personnel number, Logon ID, or Portal UME)
- Which HRMS system (HCM, BI, Portal)
- Contact information
- What you were doing when the problem occurred
- A screen print or the error message received
Employee Self Service (ESS) Users
See information about logging on and using ESS
If you are unable to reset your password using the "Reset Password or First Time User" feature, or are experiencing other issues logging into ESS, contact the DES Service Center at (360) 664-1960, or information@dop.wa.gov.
Be prepared with the following information:
- Your agency
- Personnel number
- Contact information
- What were you doing/trying to do when the problem occurred
- What was the error message you received (if emailing, including a screen print is helpful)
Updated 10/26/2012