Change/Release Management

A lot of pieces must fit together seamlessly within a computer system (and to other systems) to guarantee success and long-term value.

We use Change Management (CM) to reduce risk by analyzing and prioritizing requests for changes to HRMS and other applications, and to keep track of the details.

Quick View:
RM Schedule		RM Emergencies/Exceptions
RM Approved Changes		RM CRs/Incident Summary

HRMS Release Management (RM), implemented in 2009, is a process in which several approved changes are "bundled" in a single release. This approach, which is similar to the updates that Microsoft provides for Windows and Office products, provides structure to the release of system changes so customers know the changes to expect and when they will take place.

System changes can be large or small, impact multiple users, affect stored data, or involve hardware or software. Applying changes in planned releases saves time and money and reduces service disruptions. Types of changes include:

Technical Upgrades – changes necessary to maintain vendor support and warranties, and to work with current technology.

Enhancements and Fixes – modifications which increase performance and functionality, or solve a problem.

External Requirements – updates required by legislative action, or for regulatory compliance such as tax rates.

HRMS RM Communications

HRMS RM Schedule

HRMS Release Schedule for 2012 - A list of target dates when DOP plans to implement a release, and is subject to change at any time.

HRMS RM Approved Changes

HRMS RM Emergencies/Exceptions to Standard Release Windows

Criteria for Emergencies/Exceptions

HRMS Change Requests and Incident Summary

All Open Change Requests -- A report that provides a list of all open HRMS Change Requests. Updated 4/30/2012
HRMS Incident Summary -- A spreadsheet that provides a summary count of all open HRMS Incidents with a breakdown by agency. Updated 08/20/2010

HRMS System Upgrade

HRMS Cross Agency Functional Team

The HRMS Cross Agency Functional Team is an advisory body to both the DOP HRMS Functional Team and the HRMS Governance Committee. Policy and process recommendations, prioritization and resource conflicts, as well as unresolved change management processes are escalated to the Governance Committee.

The Team reviews, discusses, and prioritizes HRMS change requests submitted to DOP as well as reviewing possible administrative process changes as an alternative to change requests.

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