Succeeding as a Mid-level Manager
01-09-M011
As a mid-level manager you have many roles, like supervising other supervisors, or building alliances with others, both within your agency and with external parties. Doing those things well requires a skill set that you may be unfamiliar with.
    This comprehensive course is designed around "real world" issues and situations that state agency middle managers often find challenging. Through a blend of theory, practice, discussion, and "real life" government case studies, you will learn how to successfully approach and resolve these issues. Topical areas include bringing out the best in yourself, your people, and your organization. Since participants often bring many relevant work experiences with them to class, there will be plenty of opportunities to learn by sharing collective work experiences as well.
      As a bonus, you will receive a copy of Precision Management written by Rick Lynch.
        Note: This course contains a condensed version of The Language of Leadership course (01-09-M308).

          Performance Objectives: This course covers the following learning objectives:

          • Describe immediate actions to take that integrate the “middle” and build external alliances.
          • Use consulting questions to assist and build alliances with their peers.
          • Build support from top management.
          • Determine actions to take to involve your staff and create a compelling vision of the future.
          • Articulate a strategy for developing high-quality teams.
          • Define goals, measures, targets and initiatives.
          • Manage with a results orientation.
          • Hold supervisors accountable for performance.
          • Use communication skills that are essential in leading others.
          • Focus people on meeting customer needs.
          • Define work in terms of results to motivate employees.
          • Identify ways to streamline your own work systems, and more.

          Competencies covered in this class: Performance Leadership, Team Leadership

            Intended Audience: New public sector managers who want to excel at their job. Experienced mid-level managers who want exposure to best practices or may struggle with some of their responsibilities.


            Sorry there are no classes currently available for this course