Performance Objectives: Upon completion of this course you should be able to:

• Describe three problems for supervisors and employees that arise from supervising people who do not work in the same physical location as the supervisor.
• Identify four kinds of “distance” that make supervision more difficult.
• Demonstrate skills that allow them to overcome communication difficulties that arise from ‘long distance’ supervisory situations.
• Demonstrate techniques that allow them to help people at long distance to feel like they are integral parts of the team.
• Demonstrate skills in keeping things under control at long distance.
• Demonstrate an ability to measure the results of employees who work in different locations, work different hours, or work a flexible schedule.
• Identify three ways in which technology can ease the difficulties of supervising at a distance.

Competencies covered in this course: Communication Skills

Intended Audience: Individuals who supervise people who work in different offices, different buildings, from home, or on different shifts.