Online Recruiting System
On July 1, 2010, the state launched a new single point of entry for citizens seeking job opportunities with state government. NEOGOV Insight replaced the state’s existing E-Recruiting System. This change addressed usability concerns, created efficiencies, and reduced costs. At the same time, the entry point at www.careers.wa.gov was redesigned to make it more appealing and easier to use for job seekers.
Results: As of January 2011, fifty agencies had posted 2,117 job announcements and 119,421 applications had been received.
- Citizens can now go to one place to see all state jobs, instead of 60 separate sites.
- 86% of job seekers have indicated the system is “very easy to use” or “easy to use“ (out of 4,476 survey responses).
- Four listservs maintained by DOP and other agencies were eliminated.
- Six largest state agencies now post jobs in one place and they automatically appear on careers.wa.gov and agency employment pages, eliminating manual postings.
- One agency recruiter reported a reduction in application processing from 4 hours per day to 15 minutes per day for three high volume, high turnover job classes.
- Net savings from the implementation was approximately $350,000 for the biennium.
Next Steps: We continue to monitor job seeker response by tracking calls and emails through the Service Center at the Department of Enterprise Services. Response has been extremely positive. Recruiters continue to expand their use of the tool and explore advanced features.